FEDARATION OF NATIONAL POSTAL ORGANISATIONS,
CHQ
Central Head Quarters, T 24, Atul Grove Road,
New Delhi – 110001.
No:FNPO/CBS&CSI/1-1/2016
dated 4.1.2016
To
Sri
B.V.Sudhakur
Member
Technology,
Postal
Services Board,
Dak
Bhavan,
NEW DELHI
– 110001.
Sir,
Sub:- Problems related to Core Banking Solutions –Reg.
My Federation bring
the following difficulties faced in
implementing the CBS project and propose
following suggestions for immediate action.
1.
Slow
and disturbed access of Finacle due to technical problems at CPC Level and
SO/HO Level
2.
CPC
is instructing to place EDO mandatorily by 3pm or 4pm.
3.
Heavy
Work load at SOs attached with BOs : Consequent on implementation of CBS at SOs
including BOs the work load of the SOs have drastically increased because of
the following reasons.
a.
During
the financial years 2012-2013, 2013-2014, 2014-2015(500 accounts target in each
financial year) huge number of accounts have been opened at BOs in connection
with targets fixed to the BPMs.
b.
On
an average there are 1500 accounts per BOs.
c.
On
an average every SO will have 11 BOs, i.e., minimum of 16500 transactions
including the accounts opened previous years. That means per day 660 BO
transactions have to be entered at SO level.
Thereby to be verified by the SPM.
d.
At
all levels of offices including C Class (single handed) and LSG(running with
insufficient staff strength toward working strength) it is becoming an
unbearable work load to feed these vouchers in Finacle.
e.
As
this situation is not feasible to enter these transaction in Finacle, the works
related to preventive vigilance with regard to work of BOs are completely
paralysed thereby opening the gates for every possibility frauds at BOs
f.
Mean
while the Divisional Heads not interested in providing sufficient number of PAs
to Post migrated CBS offices or means through which works have to be
carried. They are simply fixing the
responsibility on the Postmasters that they have to manage the work with the
available staff only.
g.
Till
now the accounts have been managed with the single payslip in respect of
multiple accounts(noting account numbers 1 to 100) with same name paid on same
date with oral permission of concerned Sub Divisional Heads and Divisional
Heads. Some Divisional and Sub
Divisional Head have advised orally to issue single pass book to such accounts
previously. But consequent on migration
to Finacle the account numbers are changed randomly with 10 digits.
h.
There
is no provision or option or possibility to process these accounts in
Finalce. Each and every account has to
be fed and to be verified.
4.
Issues
related to Migration to BOs : In many
office the works related to Pre migration have been completed in casual manner
without giving any importance to the accuracy of the data. The agreement of
Balances of SB, RD, TD and MIS with SBCO has become least bothered aspect. Finally signature of the SPMs/HPMs only have
been taken forcible before GO Live Dates fixing the responsibility of accuracy
of data which has been maintained from decades together either in Manually or
in Sanchaya Post. Mean while the
Divisional He
Surprisingly
it has come to know that some of the Divisional Heads have transferred the
official to a remote place on the plea that they have not made the office ready
for CBS GO Live, but without assessing the work load in this connection and
without providing any extra man power to get the works done.
Example
: The Incident happened in Adilabad Division.
5.
Other
problems related to connectivity, functioning of Generator and UPS have become
a fuel to fire.
Request or Solution :
1.
Provide
required staff strength to the offices which were already migrated multiple
handed offices.
2.
Finding
out a possible solution for C Clsass offices.
3.
To
stop the GO Live of offices proposed for migration until Hand Held Devices are
provided to the BPMs to deal the accounts related to their BO.
With
a hope of immediate action and a reply
(D.THEAGARAJAN)
Secretary General
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